Frequently Asked Questions
Q. Do you wholesale your products? I have a store, how do I buy wholesale?
A. Yes, you can register for a wholesale account through the Sign In button toward the top right of this page. Please send us a message, let us know about your shop and the products you'd like to carry. Once approved, simply log back in and you'll see wholesale pricing instead of retail.
Q. When do I get my order?
A. After you complete your purchase, you will receive an emailed confirmation receipt and shipping tracking number. This will let you know when to expect your order. Please note that some First Class Mail may not come with a tracking number.
Q. Do you offer FREE Shipping?
A. Yes, Shipping is FREE on orders of $100 or more shipping to a US Address.
Q. How do I modify or cancel my order?
A. Our orders are processed within 24-48 hours Monday to Friday. If you email us right away, we may be able to cancel or modify as needed. If it has shipped before we received your notice, you can still return for an exchange or refund.
Q. What is your return policy?
A. We approach returns on a case by case basis. If you are not satisfied with your purchase, please contact us within 10 days and we will exchange your item for a similarly priced item. If we mistakenly shipped you the wrong item, or the item received was defective, we will ship a replacement. Items for exchange must be unworn, unused, unwashed, unaltered, undamaged and subject to available stock.
Q. What forms of payment do you accept?
A. We accept American Express, Visa, MasterCard, Discover, PayPal, and checks. For POs, corporate checks, and money orders, please email us.
Q. What countries do you ship to?
A. We ship worldwide, as far as the North Pole even. Yes, we have actually shipped to the North Pole.
Q. Do you license use of your NO BAD DAYS® brand?
A. Yes, we do. Please contact us for licensing opportunities, if interested. Brand licensing is the process of leasing a trademarked or copyrighted property for use in connection with a product, service, or promotion.
Q. Is NO BAD DAYS® trademarked?
A. Yes, NO BAD DAYS® is trademarked both federally and internationally. NO BAD DAYS® trademarks are incontestible pursuant to The Trademark Act 15 U.S. Code § 1065. Incontestibility means that through our consistent and continued use of our trademark over the past three decades it is made immune from being challenged or canceled. To learn more about our trademarks, go to - uspto.gov, or visit ig.gc.ca for the Canada IP Office, or ipaustralia.gov.au and other participating countries to the Madrid Protocol that honor our IP rights.
Q. Are NO BAD DAYS® images copyrighted?
A. Yes, you will find our Copyright Registrations at the copyright.gov website or when you visit the Library of Congress in person.
Q. How can I tell if a product is authorized or a knock-off?
A. Confused by counterfeit products? Yes, due to the overwhelming popularity of our brand we do get infringed on a lot. We proudly produce high quality products and we label our products accordingly. Fakes and unauthorized items sold online not only confuse the public, they harm our reputation and damage our decades of hard work. Here is how you can identity a fake, infringing, or counterfeit product:
- Missing NO BAD DAYS® labels (like our neck label on apparel)
- Missing a NO BAD DAYS® hang tag or source attribution (for licensed products)
- Product quality is below "American Made" standards
- Item shipment coming from outside of the United States
- Item produced by or coming from a DTG manufacturer (Direct to Garment or contract printers like Teezily, Printful, Printify, or other Redbubble Printers)
- Product Seller or origin not easily identifiable